New Employee ITS Onboarding Checklist

To begin, you may need:

Employee Name: ___________________________
Employee H#: ___________________________​​​​​​​​​​​​​​
Start Date: ____________________
Department: ____________________
Classified or Faculty: ____________________
Part-Time or Full-Time: ____________________
Intended Office Location (if any): ____________________

✅ Step 1: HR & Account Setup

• Has HR completed the hiring process?
  (HR sends a confirmation email with the employee's username)
  ➤ Note: Employee usernames are the same as student usernames. Changing one affects the other. Only the domain differs:

  • Student: username@my.hancockcollege.edu

  • Employee: username@hancockcollege.edu

• Has the employee initialized their account and set an SSO password?
  🔗 Account Setup Portal

💻 Step 2: Technology Needs

• Does the employee need a device?
  🔗 Request a Device

• Employee Classification:

  • Classified Staff

  • Faculty

🖋️ Step 3: Adobe Licensing

If Classified Staff:

• Requires access to Adobe applications?

• Requires ability to generate Adobe Sign documents?
  ➤ Note: Generating documents requires a limited premium license; signing only requires the standard Adobe Sign license.

If Faculty:

• Requires Adobe access for PDF editing?
  ➤ Note: Adobe Sign generation is not granted to faculty by default. Must be approved by both their supervisor and the ITS Director.

🧾 Step 4: Microsoft Licensing

• Is this a part-time or special assignment employee?
  ➤ By default, these roles receive web-only O365 access.

  • If using an AHC-owned device and needs full Office apps, submit upgrade:
    🔗 Request O365 Upgrade

📊 Step 5: System Access

• Does the employee require Banner / Xtender / Argos access?
  ➤ Must be requested by the supervisor or trainer.
  🔗 Request Banner/Xtender/Argos Access

☎️ Step 6: Phone Setup

• Does the employee need a new phone or changes to an existing setup?
  🔗 Request Phone Setup