Popular Articles

How to connect to ALLAN_HANCOCK_COLLEGE on-campus wi-fi on Windows, Mac, Android, and iPhone devices
Multi-Factor Authentication through the use of One Time Passcodes are required for many users at Hancock College and may be optionally enabled for all other users.
Information for students using Adobe Creative Cloud software in a course that is meeting remotely
All Hancock students and employees have 1TB of storage available in OneDrive. You can store any files and create/edit Word, Excel, and PowerPoint files online.
Information for students using Windows Virtual Desktops for coursework
Instructions on setting up a Mac or Windows computer or an Android or iPhone email application with a Hancock College o365 email account.
Steps to fix issues with accessing internal AHC websites from on campus.
Access to o365 and a my.hancockcollege.edu email account is available to all currently registered students at Hancock College.
Information on common problems signing in to Hancock College's SSO.
How to restore email after the account has been compromised.
Are you receiving warning about Windows licensing?
Links to videos and tutorials on using Adobe Sign
Summary of computer deployment standards. Types of computers for different job descriptions are listed.
Help on setting browser cookies to not require an OTP be entered at every sign on.
Some browsers do not handle opening Office documents directly from links in the myHancock portal.
Quick tips for making a good password
Use Adobe Scan to upload homework or any other paper document
Some users are asked to sign in repeatedly into Microsoft Office 365 and Outlook. Clearing the cookies associated with these web sites can help users access these web apps again.
Zoom allow for multiple cameras to be used by the instructor in each meeting.
Remote user is not able to work on both monitors
Learn the Basics of TechConnect Zoom
If you have a new employee in your department and you're not sure where to start when it comes to technology, this is the article for you.