Recently Modified Articles

How to set the password on a new Hancock College account
Use Adobe Scan to upload homework or any other paper document
Here, you will find all the computer standards for Allan Hancock College and a list of other instructions/procedures to help determine if you are in need of replacement.
All Hancock students and employees have 1TB of storage available in OneDrive. You can store any files and create/edit Word, Excel, and PowerPoint files online.
How to set up a meeting owl in a conference room
Information for students using Windows Virtual Desktops for coursework
Information for students using Adobe Creative Cloud software in a course that is meeting remotely
Instructions on signing out of the Outlook desktop client. Fixes issues with users unable to send or receive email and users repeatedly asked to sign in.
Help on setting browser cookies to not require an OTP be entered at every sign on.
Information on common problems signing in to Hancock College's SSO.
Some browsers do not handle opening Office documents directly from links in the myHancock portal.
Sometimes following a password change users will see an Authentication Failed message when entering an OTP. This is usually caused by a saved password in the browser.
Steps to fix issues with accessing internal AHC websites from on campus.
How to update your personal contact information for emergency messages and OTPs for password changes.
Need help installing Adobe applications? Check here for steps in installing any Adobe application you'll need.
How to connect to ALLAN_HANCOCK_COLLEGE on-campus wi-fi on Windows, Mac, Android, and iPhone devices
Employees who take courses at Hancock College will use a separate log in to manage their student activity.
Often problems with web based applications can be fixed by opening the web browser in a special mode which will start the application with no remembered sessions.
Most web browsers have a feature to allow users to have profiles which can help keep accounts separate. This is helpful when needing to log in with multiple Hancock College accounts.
Tips for creating strong passwords that meet Hancock College's new password policy.
Some login issues can be fixed by allowing specific 3rd party cookies in the web browser.
Multi-Factor Authentication through the use of One Time Passcodes are required for many users at Hancock College and may be optionally enabled for all other users.
How to forward messages from a Hancock College o365 account to a personal email address by setting up a mail rule in the Outlook web client.