Search3 Results

The ITS Help Desk at Allan Hancock College offers in-person support in the Santa Maria campus Library, with modified access during summer. Nathaniel Lynn has joined as the new AV Coordinator. Key IT updates include a required upgrade to Windows 11 before October 2025, a shift to EAP-TLS wireless authentication, and a new process for student mass emails via the Publicity Request Portal. In June 2025, ITS handled 420 tickets, with most coming from the Santa Maria campus and a large number lacking

How to set up a meeting owl in a conference room

The latest updates to the Allan Hancock College ITS Knowledge Base include important reminders to update personal information for secure password resets, dedicated resources for student-facing roles, new articles exclusive to TDX Admins on ticketing processes, automation, and advanced ticketing design, as well as a new AV Event Request form for easier scheduling of audiovisual support. These updates aim to streamline technology processes and improve support for the college community.