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Articles
Knowledge Base
Categories (8)
User Accounts and Access
Information on Single Sign-On, One Time Passcodes (OTP), Accessing resources with a Hancock College account.
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Communication and Collaboration
Information on Zoom and Phones
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Email and Office 365
Information on Hancock email and Office 365 applications like OneDrive, Teams, and SharePoint
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Software and Application Support
Help with Microsoft Office 365 applications, Adobe suite, and other software applications.
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Technology Equipment
Articles about computers, phones, tablets, laptops, printers, copiers or other technology equipment.
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Information Security
Phishing email, Spam, Virus Protection
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Networks and Connectivity
Information about networks, internet and wi-fi.
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Website (AHC)
Information for employees maintaining pages on the Hancock public website
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Additional Resources
Popular Articles
How to Download Office 365 Programs to Your Computer
Single Sign On Troubleshooting
How to Connect to ALLAN_HANCOCK_COLLEGE On-Campus Wi-Fi
Multi-Factor Authentication and One Time Passcodes (OTP)
Windows Virtual Desktops for Students
Recent Articles
Setting the Initial Password on a Hancock College Account
How to Scan Documents with Your Phone
AHC Computer Standards
OneDrive for File Storage and Sharing
How to Set up an Owl Meet Pro
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