Service Catalog

Categories (8)

User Accounts and Access

Need help signing in? Request access to Banner and related applications, Adobe, shared drives, and remote access. Correct directory information.

Communication and Collaboration

Requests for Phone service and Zoom accounts

Software and Applications Development and Support

Request help with installing a desktop application. Request a new Argos report or modify an existing one.

Networks and Connectivity

Report problems with network, internet and wireless connectivity.

Technical Equipment

Evaluation of computer, tablet, laptop, printer, copier or other tech for purchase, replacement, loan or surplus. Repair requests for same.

Educational Technology

Consultation on classroom setup and links to help for Canvas. Faculty requests for help with audio visual technology.

Information Security

Report malware, viruses, security breaches, or stolen equipment

Web and Portal Services

Need help with the college website, myHancock portal or SharePoint?
Report issues or content changes.
Request access, help, or training with content management.
Request a new website, SharePoint site or form.