Search9 Results
- Knowledge Base
Learn how to set up a Passkey on your mobile phone, tablet or personal computer for Multi-Factor Authentication with Hancock College's SSO system.
- Knowledge Base
- User Accounts and Access
Multi-Factor Authentication through the use of One Time Passcodes are required for many users at Hancock College and may be optionally enabled for all other users.
- Knowledge Base
Learn how to set up a USB device using the FIDO2 standard for Multi-Factor Authentication with Hancock College's SSO system.
- Knowledge Base
- User Accounts and Access
Learn how to set up an app on your phone, known as an authenticator app, to get OTPs for Hancock College's SSO system.
- Knowledge Base
- Information Security
Hancock College's Information Security's Phishing Resistant Multifactor Authentication policy is for staff members who have access to critically sensitive information.
- Knowledge Base
- Email and Office 365
Instructions on signing out of the Outlook desktop client. Fixes issues with users unable to send or receive email and users repeatedly asked to sign in.
- Knowledge Base
- User Accounts and Access
Help on setting browser cookies to not require an OTP be entered at every sign on.
- Knowledge Base
- User Accounts and Access
Information on common problems signing in to Hancock College's SSO.
- Knowledge Base
- User Accounts and Access
Sometimes following a password change users will see an Authentication Failed message when entering an OTP. This is usually caused by a saved password in the browser.