Information on Single Sign-On, One Time Passcodes (OTP), Accessing resources with a Hancock College account.
Multi-Factor Authentication through the use of One Time Passcodes are required for many users at Hancock College and may be optionally enabled for all other users.
Article guides Allan Hancock College users to prevent account lockouts by using 'View Password', updating WiFi credentials, and managing personal information.
Some login issues can be fixed by allowing specific 3rd party cookies in the web browser.
Sometimes following a password change users will see an Authentication Failed message when entering an OTP. This is usually caused by a saved password in the browser.
This article outlines remote work requirements for Allan Hancock College staff, covering equipment provisioning, software access (VPN, OneDrive), and setup testing for effective off-campus work.
Ensure new AHC employees receive proper ITS setup and access.
Help on setting browser cookies to not require an OTP be entered at every sign on.
Tips for creating strong passwords that meet Hancock College's new password policy.
How to set the password on a new Hancock College account
Information on common problems signing in to Hancock College's SSO.
Employees who take courses at Hancock College will use a separate log in to manage their student activity.
Student workers have restricted access compared to other job classes. They do not receive personal employee accounts or emails and are not provided portal or Banner access. Instead, they use their student credentials for necessary access and communication.
This streamlined approach ensures that student workers can effectively fulfill their roles while maintaining the security and integrity of Allan Hancock College's IT systems. For further details on technology resources available to differen
How to update your personal contact information for emergency messages and OTPs for password changes.
Learn how to set up an app on your phone, known as an authenticator app, to get OTPs for Hancock College's SSO system.
Most web browsers have a feature to allow users to have profiles which can help keep accounts separate. This is helpful when needing to log in with multiple Hancock College accounts.