Information on Single Sign-On, One Time Passcodes (OTP), Accessing resources with a Hancock College account.
Some login issues can be fixed by allowing specific 3rd party cookies in the web browser.
Sometimes following a password change users will see an Authentication Failed message when entering an OTP. This is usually caused by a saved password in the browser.
Multi-Factor Authentication through the use of One Time Passcodes are required for many users at Hancock College and may be optionally enabled for all other users.
Help on setting browser cookies to not require an OTP be entered at every sign on.
Tips for creating strong passwords that meet Hancock College's new password policy.
How to set the password on a new Hancock College account
Information on common problems signing in to Hancock College's SSO.
Employees who take courses at Hancock College will use a separate log in to manage their student activity.
How to update your personal contact information for emergency messages and OTPs for password changes.
Most web browsers have a feature to allow users to have profiles which can help keep accounts separate. This is helpful when needing to log in with multiple Hancock College accounts.