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- Knowledge Base
- User Accounts and Access
Multi-Factor Authentication through the use of One Time Passcodes are required for many users at Hancock College and may be optionally enabled for all other users.
- Knowledge Base
- ITS Newsletter
Welcome back to the Fall 2024 semester at Allan Hancock College! The ITS Help Desk is here to support you in person at the Library on the Santa Maria campus. Remember to use our online resources for any tech issues, and check out essential articles on email setup, password resets, and more. Stay patient and collaborative as we all work together to support our students and staff during this busy time.
- Knowledge Base
- User Accounts and Access
Tips for creating strong passwords that meet Hancock College's new password policy.
- Knowledge Base
- User Accounts and Access
Employees who take courses at Hancock College will use a separate log in to manage their student activity.
- Knowledge Base
- User Accounts and Access
Most web browsers have a feature to allow users to have profiles which can help keep accounts separate. This is helpful when needing to log in with multiple Hancock College accounts.
- Knowledge Base
- User Accounts and Access
How to set the password on a new Hancock College account
- Knowledge Base
- User Accounts and Access
Information on common problems signing in to Hancock College's SSO.