- Knowledge Base
- Student Support Roles - Internal Documentation
Procedure for and assistance with changing personal contact information for password resets.
- Knowledge Base
- User Accounts and Access
Tips for creating strong passwords that meet Hancock College's new password policy.
- Knowledge Base
- User Accounts and Access
How to set the password on a new Hancock College account
- Knowledge Base
- User Accounts and Access
Information on common problems signing in to Hancock College's SSO.
- Knowledge Base
- User Accounts and Access
Sometimes following a password change users will see an Authentication Failed message when entering an OTP. This is usually caused by a saved password in the browser.