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Allan Hancock College will transition student Microsoft 365 accounts after commencement in May, requiring students to save all OneDrive and email data before May 22 to avoid permanent loss; employee accounts will not be affected. Additionally, all student loan Windows laptops must be turned in to the ITS Help Desk by May 22 for reconfiguration into the new environment to ensure continued functionality.
The latest updates to the Allan Hancock College ITS Knowledge Base include important reminders to update personal information for secure password resets, dedicated resources for student-facing roles, new articles exclusive to TDX Admins on ticketing processes, automation, and advanced ticketing design, as well as a new AV Event Request form for easier scheduling of audiovisual support. These updates aim to streamline technology processes and improve support for the college community.