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The ITS Help Desk at Allan Hancock College offers in-person support in the Santa Maria campus Library, with modified access during summer. Nathaniel Lynn has joined as the new AV Coordinator. Key IT updates include a required upgrade to Windows 11 before October 2025, a shift to EAP-TLS wireless authentication, and a new process for student mass emails via the Publicity Request Portal. In June 2025, ITS handled 420 tickets, with most coming from the Santa Maria campus and a large number lacking