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Feedback Received: 9 emails and 2 survey responses favored the new ithelp.hancockcollege.edu layout. Highlights included the "something broke ticket" and "podium/classroom technology walkthrough form".
Ticketing Suggestions: Requests were made for clearer ticketing options. Challenges were noted with intermediary ticket reporting and the use of 'other' as a ticket category.
Environmental Push: Allan Hancock College seeks to reduce its paper consumption for both financial and environmental reas