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ITS processed 426 tickets during April 2026 while continuing preparations for the upcoming student Microsoft tenant merge occurring after commencement in May. ITS is also reminding users to remain cautious following the recent Instructure cybersecurity incident involving the group known as “ShinyHunters,” as follow-up phishing emails may attempt to exploit concern surrounding the breach. Any suspicious emails referencing the incident should be forwarded to phish@hancockcollege.edu and deleted.

Allan Hancock College will transition student Microsoft 365 accounts in May, meaning students must save any important emails and OneDrive files before the cutover, as their data will not carry over to the new system. At the same time, rising AI-powered scams make it more important than ever to stay vigilant and verify communications to keep accounts and information secure.