Search2 Results

ITS received 545 tickets in June, a 46.5% increase from May, with most location-based requests originating from the Santa Maria Campus and the “Something Broke” form remaining the most commonly used. Following the student Microsoft 365 tenant merge, reports from existing students have begun to decline, while ITS has expanded its troubleshooting guidance for macOS issues and is preparing additional in-person support for the start of the fall semester.

Allan Hancock College will transition student Microsoft 365 accounts after commencement in May, requiring students to save all OneDrive and email data before May 22 to avoid permanent loss; employee accounts will not be affected. Additionally, all student loan Windows laptops must be turned in to the ITS Help Desk by May 22 for reconfiguration into the new environment to ensure continued functionality.