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The ITS Help Desk continues to provide phone, email, and in-person support for faculty, staff, and students, with updated in-person hours now set for Monday–Thursday, 10:00 a.m.–2:00 p.m., and Friday by appointment. The ithelp.hancockcollege.edu site has been refreshed with improved navigation, an updated Wi-Fi guide, and a new security awareness article. Staff are reminded to help students submit their own tickets through ithelp@hancockcollege.edu
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