Search4 Results

Allan Hancock College will transition student Microsoft 365 accounts after commencement in May, requiring students to save all OneDrive and email data before May 22 to avoid permanent loss; employee accounts will not be affected. Additionally, all student loan Windows laptops must be turned in to the ITS Help Desk by May 22 for reconfiguration into the new environment to ensure continued functionality.

This month's newsletter emphasizes the importance of returning student checkout devices to the library Help Desk at the end of the term for maintenance, ensuring secure, updated technology for students. Includes updates.

Updates to ithelp.hancockcollege.edu include new buttons for viewing tickets and submitting generic tickets, improved ticket notifications, and new ticket types for Institutional Effectiveness. TDX iPaaS implementation will enhance efficiency through automated workflows and integration. Notably, a CrowdStrike outage disrupted many organizations but did not affect Allan Hancock College. Surprisingly, some airlines using outdated systems like Windows 3.1 and 95 were unaffected.