- Knowledge Base
- ITS Newsletter
This month's newsletter emphasizes the importance of returning student checkout devices to the library Help Desk at the end of the term for maintenance, ensuring secure, updated technology for students. Includes updates.
- Knowledge Base
- ITS Newsletter
Updates to ithelp.hancockcollege.edu include new buttons for viewing tickets and submitting generic tickets, improved ticket notifications, and new ticket types for Institutional Effectiveness. TDX iPaaS implementation will enhance efficiency through automated workflows and integration. Notably, a CrowdStrike outage disrupted many organizations but did not affect Allan Hancock College. Surprisingly, some airlines using outdated systems like Windows 3.1 and 95 were unaffected.