Welcome to the Microsoft Company Portal guide for Allan Hancock College (AHC). The Company Portal is an essential tool that enables students, faculty, and staff to easily access and manage district-approved software on their managed Allan Hancock College computers.
AHC Benefit of Company Portal The Company Portal streamlines the software management process. All software available in the portal has been approved by the district, eliminating the need for ITS administrator logins for installation or updates. This autonomy allows our employees to efficiently self-manage approved applications, saving valuable time and enhancing productivity.
Accessing the Company Portal To access the Company Portal on a managed Allan Hancock College computer:
- Click on the 'Start' menu.
- In the search bar, type 'Company Portal'.
- Open the Company Portal application. This method is applicable for both Windows 10 and Windows 11.
Retrieving District-Approved Software To install district-approved software from the Company Portal:
- Open the Company Portal as described above.
- Browse through the list of available software.
- Select the software you need and click on the 'Install' button to begin the download and installation process.
Requesting District-Approved Software If you need software that is not currently available in the Company Portal:
- Send an email to ithelp@hancockcollege.edu.
- Include the name of the software in the subject line.
- In the email body, describe the software's purpose and where it can be found. If the software has an associated cost, please include a link to the pricing on the enterprise version's website. Please note who is expected to have access (in case ITS needs to purchase licenses).
- Please note, not all software requests are likely to be approved.
Troubleshooting Common Issues If you encounter issues, such as missing applications:
- Navigate to 'Settings' in the Company Portal, then select 'Sync' to resynchronize the portal library.
- Syncing with the Company Portal may also allow required applications to install automatically if they did not deploy properly.
- If problems persist, prepare to reach out to the Information Technology Services for support.
Contact Information for Further Assistance For additional assistance with the Company Portal, contact the Help Desk:
Microsoft's Company Portal at Allan Hancock College is a valuable resource for managing your software needs. It simplifies access to approved applications and empowers our community to manage updates and installations independently, enhancing both efficiency and autonomy.