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The latest updates to the Allan Hancock College ITS Knowledge Base include important reminders to update personal information for secure password resets, dedicated resources for student-facing roles, new articles exclusive to TDX Admins on ticketing processes, automation, and advanced ticketing design, as well as a new AV Event Request form for easier scheduling of audiovisual support. These updates aim to streamline technology processes and improve support for the college community.

Procedure for and assistance with changing personal contact information for password resets.